The Mad Mucker team works to despatch your order on time, every time.
We don't despatch at Weekends or on Public Holidays - so delivery timescales are based on Working Days.
Working Days are Monday to Friday - so if you place an order with us on the Friday and the Monday is a Bank Holiday, your delivery timescale will start on the Tuesday and your order will arrive with you within the timescales of the Delivery Option you select at Check Out.
We use Royal Mail as your local Post Person will deliver to you - and, as many of our customers live in rural locations, the Postie tends to know where you are and where to leave orders if you're not in.
We offer you three Delivery Options:
- Standard Shipping - Royal Mail 1st Class Signed for service with delivery within 2-3 working days from receiving your order
- Economy Shipping - Royal Mail 2nd Class Signed for service with delivery within 5-7 working days from receiving your order
- Customer Collection - this is always by appointment from our base in Shropshire and we will email you to arrange the day and time for you to collect. Please note that we are based in Newport, Shropshire but do not have a shop on Newport High Street
During the Covid Lockdown, the Post Person will not ask you to actually sign for your parcel. They will knock on your door and if there is no answer they will leave it in your designated safe place - though they may leave you a card to rearrange delivery is they are not confident in the security of your safe place.